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Last Updated: 9 May, 2022
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\n This Privacy Policy (“Policy”) describes the policies and procedures\n on the collection, use, disclosure and protection of your information\n when you use our website located at www.covesto.in, (“This Platform”)\n made available by Covesto Tech Solutions Private Limited (‘Covesto”,\n “Company”, “we”, “us” and “our”), a private company established under\n the laws of India having its registered office at 12, 7th Cross Road,\n Koramangala, 1A Block, Koramangala 3 Block, Koramangala,\n Benguluru-560034, Karnataka.\n
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\n The terms “you” and “your” refer to the user of This Platform. The\n term “Services” refers to any services offered by Covesto whether on\n This Platform or otherwise.\n
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\n Please read this Policy before using This Platform or submitting any\n personal information to this platform. This Policy is a part of and\n incorporated within, and is to be read along with, the Terms and\n Conditions.\n
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\n This Privacy Policy describes the Covesto policies and procedures on\n the collection, use and disclosure of your information when You use\n the Service.\n
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\n We use Your Personal data to provide and improve the Service. By using\n the Service, You agree to the collection and use of information in\n accordance with this Privacy Policy.\n
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\n This Privacy Policy is an electronic record in the form of an\n electronic contract formed under the Indian Information Technology\n Act, 2000 and the rules made thereunder and the amended provisions\n pertaining to electronic documents / records in various statutes as\n amended by the information Technology Act, 2000. This Privacy Policy\n does not require any physical, electronic or digital signature. This\n Privacy Policy is a legally binding document between you and The\n Company. The terms of this Privacy Policy will be effective upon your\n acceptance of the same (directly or indirectly in electronic form, by\n clicking on the I accept tab or by use of the website) and will govern\n the relationship between you and The Company for your use of the\n Platform. This document is published and shall be construed in\n accordance with the provisions of the Information Technology\n (reasonable security practices and procedures and sensitive personal\n data of information) rules, 2011 under Information Technology Act,\n 2000; that require publishing of the Privacy Policy for collection,\n use, storage and transfer of sensitive personal data or information.\n
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\n Please read this Privacy Policy carefully by using the Platform, you\n indicate that you understand, agree and consent to this Privacy\n Policy. If you do not agree with the terms of this Privacy Policy,\n please do not use this Platform. By providing us your Information or\n by making use of the facilities provided by the Platform, You hereby\n consent to the collection, storage, processing and transfer of any or\n all of Your Personal Information and Non-Personal Information by us as\n specified under this Policy. You further agree that such collection,\n use, storage and transfer of Your Information shall not cause any loss\n or wrongful gain to you or any other person.\n
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User Information
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\n While using Our Service, We may ask you to provide Us with certain\n personally identifiable information that can be used to contact or\n identify You. Personally identifiable information may include, but is\n not limited to:\n
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\n - Email address
\n - First name and last name
\n - Phone number
\n - IP Address
\n - Usage Data
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Usage Data
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Usage Data is collected automatically when using the Service.
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\n Usage Data may include information such as Your Device's Internet\n Protocol address (e.g. IP address), browser type, browser version, the\n pages of our Service that You visit, the time and date of Your visit,\n the time spent on those pages, unique device identifiers and other\n diagnostic data.\n
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\n When You access the Service by or through a mobile device, We may\n collect certain information automatically, including, but not limited\n to, the type of mobile device You use, Your mobile device unique ID,\n the IP address of Your mobile device, Your mobile operating system,\n the type of mobile Internet browser You use, unique device identifiers\n and other diagnostic data.\n
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\n We may also collect information that Your browser sends whenever You\n visit our Service or when You access the Service by or through a\n mobile device.\n
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Tracking Technologies and Cookies
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\n To improve the responsiveness of the sites for our users, we may use\n \"cookies\", or similar electronic tools to collect information to\n assign each visitor a unique, random number as a User Identification\n (User ID) to understand the user's individual interests using the\n Identified Computer. Unless you voluntarily identify yourself (through\n registration, for example), we will have no way of knowing who you\n are, even if we assign a cookie to your computer. A cookie cannot read\n data off your hard drive. Our advertisers may also assign their own\n cookies to your browser (if you click on their ads), a process that we\n do not control. Our web servers automatically collect limited\n information about your computer's connection to the Internet,\n including your IP address, when you visit our website. Your IP address\n does not identify you personally. We use this information to deliver\n our web pages to you upon request, to tailor our site to the interests\n of our users, to measure traffic within our site and let advertisers\n know the geographic locations from where our visitors come.\n
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We use Cookies for the purposes set out below:
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\n - \n To provide and maintain our Service, including to\n monitor the usage of our Service.\n
\n - \n To manage Your Account:, to manage Your\n registration as a user of the Service. The Personal Data you provide\n can give You access to different functionalities of the Service that\n are available to You as a registered user.\n
\n - \n For the performance of a contract:the development,\n compliance and undertaking of the purchase contract for the\n products, items or services you have purchased or of any other\n contract with Us through the Service.\n
\n - \n To contact You:To contact You by email, telephone\n calls, SMS, or other equivalent forms of electronic communication,\n such as a mobile application's push notifications regarding updates\n or informative communications related to the functionalities,\n products or contracted services, including the security updates,\n when necessary or reasonable for their implementation.\n
\n - \n To provide You\n with news, special offers and general information about other goods,\n services and events which we offer that are similar to those that\n you have already purchased or enquired about unless You have opted\n not to receive such information.\n
\n - \n To manage Your requests:\n To attend and manage Your requests to Us.\n
\n - \n For other purposes:\n We may use Your information for other purposes, such as data\n analysis, identifying usage trends, determining the effectiveness of\n our promotional campaigns and to evaluate and improve our Service,\n products, services, marketing and your experience.\n
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Third Party Information Sharing
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\n Display of other products or services, offered by third parties, on\n the Website does not in any way imply, suggest, or constitute any\n sponsorship, recommendation, opinion, advice or approval of the\n Company against such third parties or their products. You agree that\n the Company is in no way responsible for the accuracy, timeliness or\n completeness of information it may obtain from these third parties and\n that may be available to you. Your interaction with any third party\n accessed through the Website is at your own risk, and the Company will\n have no liability with respect to the acts, omissions, errors,\n representations, warranties, breaches or negligence of any such third\n parties or for any personal injuries, death, property damage, or other\n damages or expenses resulting from your interactions with the third\n parties. The third parties bear no association with the Company and\n the Company has no control over what the actions of the third parties.\n
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\n Our Platform may link you to other third – party Platforms (“Third –\n Party Sites”) that may collect Your Personal Information including\n Your IP address, browser specification, or operating system. The\n Company is not in any manner responsible for the security of such\n information or their privacy practices or content of those Third –\n Party Sites. Additionally, you may also encounter “cookies” or other\n similar devices on certain pages of the Third – Party Sites and it is\n hereby unequivocally clarified by the Company that the Platform does\n not control the use of cookies by these Third – Party Sites. These\n third-party service providers and Third-Party Sites may have their own\n privacy policies governing the storage and retention of your\n information that you may be subject to. This Privacy Policy does not\n govern any information provided to, stored on, or used by these\n third-party providers and Third-Party Sites. We recommend that when\n You enter a Third-Party Site, You review the Third Party Site’s\n privacy policy as it relates to safeguarding of Your information. We\n use third-party advertising companies to serve ads when you visit the\n Platform. These companies may use information (not including your\n name, address, email address, or telephone number) about your visits\n to the Platform and Third-Party Sites in order to provide\n advertisements about goods and services of interest to You. You agree\n and acknowledge that we are not liable for the information published\n in search results or by any Third-Party Sites.\n
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Parties with whom Data may be Shared
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\n - \n With Service Providers:We may share your personal\n information with Service Providers to monitor and analyze the use of\n our Service, for payment processing, to contact you.\n
\n - \n With business partners:\n We may share your information with our business partners to offer\n you certain products, services or promotions.\n
\n - \n With other users:\n when you share personal information or otherwise interact in the\n public areas with other users, such information may be viewed by all\n users and may be publicly distributed outside.\n
\n - \n With Your consent:\n We may disclose your personal information for any other purpose with\n your consent.\n
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\n We DO NOT share any sensitive personally identifiable information to\n any third party without obtaining the prior consent of the user except\n in the following limited circumstances:\n
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\n - \n When it is requested or required by law or by any court or\n governmental agency or authority to disclose, for the purpose of\n verification of identity, or for the prevention, detection,\n investigation including cyber incidents, or for prosecution and\n punishment of offences. These disclosures are made in good faith and\n belief that such disclosure is reasonably necessary for enforcing\n these Terms; for complying with the applicable laws and regulations.\n
\n - \n When it is required to share such information with officers and\n employees of our company for the purposes of enabling certain\n functionality in the app. We also ensure that these recipients of\n such information agree to process such information based on our\n instructions and in compliance with this Privacy Policy and any\n other appropriate confidentiality and security measures. We SHARE\n anonymous usage information including IP address, device information\n & a numeric account identifier with the following third parties:\n 1) Google Analytics, 2) Firebase (a Google service), with the\n purpose of understanding the general usage of the App (including\n crashes) and improving the user experience.\n
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\n We may disclose to third party services certain personally\n identifiable information listed below:\n
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\n - \n Information you provide us such as name, email, mobile phone number\n
\n - \n Information we collect as you access and use our service, including\n device information, location and network carrier\n
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\n This information is shared with third party service providers so that\n we can:\n
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\n - personalize the app for you
\n - perform behavioral analytics
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Retention of your Personal Data
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\n We may retain Your Personal Data only for as long as is necessary for\n the purposes set out in this Privacy Policy. We may retain and use\n Your Personal Data to the extent necessary to comply with our legal\n obligations (for example, if we are required to retain your data to\n comply with applicable laws), resolve disputes, and enforce our legal\n agreements and policies.\n
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\n We may also retain Usage Data for internal analysis purposes. Usage\n Data is generally retained for a shorter period of time, except when\n this data is used to strengthen the security or to improve the\n functionality of Our Service, or we are legally obligated to retain\n this data for longer time periods.\n
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Security of your Personal Data
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\n We take appropriate security measures to protect against unauthorized\n access to or unauthorized alteration, disclosure or destruction of\n data. These include internal reviews of our data collection, storage\n and processing practices and security measures, including appropriate\n encryption and physical security measures to guard against\n unauthorized access to systems where we store personal data. All\n information gathered on our Website is securely stored within our\n controlled database. The database is stored on servers secured behind\n a firewall; access to the servers is password-protected and is\n strictly limited. However, as effective as our security measures are,\n no security system is impenetrable.\n
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\n The security of Your Personal Data is important to us; however you may\n kindly appreciate that no method of transmission over the Internet, or\n method of electronic storage is 100% secure. While we strive to use\n commercially acceptable means to protect Your Personal Data, We cannot\n guarantee its absolute security.\n
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Information Removal
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\n This information is shared with third party service providers so that\n we can: - personalize the app for you - perform behavioral analytics\n RETENTION OF YOUR PERSONAL DATA We may retain Your Personal Data only\n for as long as is necessary for the purposes set out in this Privacy\n Policy. We may retain and use Your Personal Data to the extent\n necessary to comply with our legal obligations (for example, if we are\n required to retain your data to comply with applicable laws), resolve\n disputes, and enforce our legal agreements and policies. We may also\n retain Usage Data for internal analysis purposes. Usage Data is\n generally retained for a shorter period of time, except when this data\n is used to strengthen the security or to improve the functionality of\n Our Service, or we are legally obligated to retain this data for\n longer time periods. SECURITY OF YOUR PERSONAL DATA We take\n appropriate security measures to protect against unauthorized access\n to or unauthorized alteration, disclosure or destruction of data.\n These include internal reviews of our data collection, storage and\n processing practices and security measures, including appropriate\n encryption and physical security measures to guard against\n unauthorized access to systems where we store personal data. All\n information gathered on our Website is securely stored within our\n controlled database. The database is stored on servers secured behind\n a firewall; access to the servers is password-protected and is\n strictly limited. However, as effective as our security measures are,\n no security system is impenetrable. The security of Your Personal Data\n is important to us; however you may kindly appreciate that no method\n of transmission over the Internet, or method of electronic storage is\n 100% secure. While we strive to use commercially acceptable means to\n protect Your Personal Data, We cannot guarantee its absolute security.\n
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Information Removal
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\n If you want to completely remove all your information from our\n databases, please email us at\n team@covesto.in\n along with the mobile phone number or email id associated with the\n account. After validation of the ownership of your mobile number or\n email id, we will delete all contact information from our databases\n including phone (if shared), email id (if shared), devices associated\n with your account. However we may retain anonymized history of your\n actions in the website e.g. profile and groups you have followed or\n subscribed, chat messages you have sent, your historical click stream.\n If you want to restore the service after contacting us to delete your\n account, it may not be possible to restore it to its original state\n and you may be asked to create a new account.\n
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Email Marketing
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\n We may use Your Personal Data to contact you with newsletters,\n marketing or promotional materials and other information that may be\n of interest to you. You may opt-out of receiving any, or all, of these\n communications from us by following the unsubscribe link or\n instructions provided in any email we send or by contacting us.\n
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Payments
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\n We may provide paid products and/or services within the Service. In\n that case, we may use third-party services for payment processing\n (e.g. payment processors).\n
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\n We will not store or collect your payment card details. That\n information is provided directly to our third-party payment processors\n whose use of your personal information is governed by their Privacy\n Policy.\n
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Usage, Performance and Miscellaneous
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\n We may use third-party Service Providers to provide better improvement\n of our Service.\n
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Changes to this Privacy Policy
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\n We may update our Privacy Policy from time to time. We will notify you\n of any changes by posting the new Privacy Policy on this page.\n
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\n We will let you know via email and/or a prominent notice on our\n Service, prior to the change becoming effective and update the\n \"effective date\" at the top of this Privacy Policy.\n
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\n You are advised to review this Privacy Policy periodically for any\n changes. Changes to this Privacy Policy are effective when they are\n posted on this page.\n
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Contact us
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\n If you have any questions about this Privacy Policy, please contact\n us:\n
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\n Email:\n team@covesto.in\n
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Comments
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